Privacy Statement

Layer 9 Limited (we, us, our) complies with the New Zealand Privacy Act 2020 (the Act) when dealing with personal information. Personal information is information about an identifiable individual (a natural person).

This policy sets out how we will collect, use, disclose and protect your personal information. This policy does not limit or exclude any of your rights under the Act. If you wish to seek further information on the Act, see www.privacy.org.nz.

We may change this policy by uploading a revised policy onto our website. The change will apply from the date that we upload the revised policy.

This policy was last updated on 05 June 2023

We collect personal information about you from:

• You, when you provide that personal information to us, including via our websites ‘Connect’ form fields, through any other contact method (e.g. phone call or email), or when you buy or use our services
• Third parties where you have authorised this or the information is publicly available
• Website analytics from your navigation of our website that may include usage details, IP address, and information collected through cookies, web beacons, and other tracking technologies.

We will use your personal information to:

• Verify your identity
• Provide services and products to you
• Respond to communications from you
• Conduct research and statistical analysis (on an anonymised basis)
• Protect and/or enforce our legal rights and interests, including defending any claim
• Market our services and products to you, including contacting you electronically. (e.g. by text or email)

Providing information is optional. If you choose not to enter your contact information, we may be unable to provide our services.

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you'd like to ask for a copy of your information, or to have it corrected, please contact us at connect@surfacex.co.nz, or 0508 529 379.